Steelcase Leap Desk Chair V2 with Headrest in Buzz2 Black Fabric - 4-Way Highly Adjustable Arms - Black Frame and Base - Soft Dual Wheel Hard Floor

The Steelcase Leap Desk Chair with Headrest has received mixed reviews from customers. While some customers have praised its flexibility and comfort, others have expressed disappointment with certain aspects of the chair. One common issue mentioned by customers is the padding of the seat and back. Many have found the foam padding to be of poor quality, feeling cheap and likely to break down after a few years. Some customers have also mentioned that the seat feels flat and not contoured for the human body, resulting in the padding flattening out when sat on. Some customers have even resorted to purchasing separate seat pads to improve comfort. The headrest of the chair has also been a point of contention for some customers. The arms that attach the headrest to the chair are made of plastic and feel flimsy, making customers worry about their durability. Some customers have also found the headrest to be uncomfortable, as it pushes the head forward even when adjusted to the base of the skull. The lumbar support of the chair also received mixed reviews. While some customers found it to be flexible and customizable, others have criticized the adjustment sliders and stops for being cheap plastic and occasionally sliding down to the lowest setting. The arm rests of the chair have also been a concern for some customers. The edges are squared off and not well supported, leading customers to worry about potential cracking and flaking of the padding. On the positive side, customers have praised the chair's flexible lumbar support and optional wheels for hard floors. The chair is also easily adjustable according to customers, with the ability to adjust seat height and arm rests. Some customers with shorter legs have appreciated that the seat height adjusts low enough to accommodate them. In conclusion, the Steelcase Leap Desk Chair with Headrest has received mixed reviews from customers. While it offers flexibility and customizable features, there have been concerns about the quality of the padding, headrest, lumbar support, and arm rests.